COVID-19 customer delivery and returns

When will I receive my test kit?

Royal Mail Tracked 24

Order your testing kit before 3pm Monday to Friday and it will be despatched the same day via Royal Mail Tracked 24. Weekend orders will be despatched on the following Monday.

The tracked 24 service is intended for next day delivery but this is not guaranteed by Royal Mail.

Current status is: we are seeing orders being delivered next day as expected.

DPD Local –
Next Day Delivery

You can choose to upgrade your delivery to select next day delivery via DPD. Please note there are no weekend dispatches for orders placed on a Saturday or Sunday. These will be dispatched on Monday for a Tuesday delivery.

You will receive an email and text with tracking number and shipment updates.

Customer Collection

If it is safe and you are able to do so, you can pick your sample up from the laboratory.

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Test ordered Royal Mail Tracked 24 DPD Local - Next Day Customer Collection
Mon (before 3pm) Tuesday or Wednesday Tuesday Tuesday
Mon (after 3pm) Wednesday or Thursday Wednesday Wednesday
Tues (before 3pm) Wednesday or Thursday Wednesday Wednesday
Tues (after 3pm) Thursday or Friday Thursday Thursday
Weds (before 3pm) Thursday or Friday Thursday Thursday
Weds (after 3pm) Friday or Saturday Friday Friday
Thurs (before 3pm) Friday or Saturday Friday Friday
Thurs (after 3pm) Monday or Tuesday Monday Saturday
Fri (before 3pm) Saturday or Monday Monday Saturday
Fri (after 3pm) Tuesday or Wednesday Tuesday Tuesday
Sat Tuesday or Wednesday Tuesday Tuesday
Sun Tuesday or Wednesday Tuesday Tuesday

* Please note that these times will change on bank holidays

When can I send back my sample?

Royal Mail Tracked 24

A Royal Mail Tracked 24 returns label is included with every covid-19 kit ordered for you to return your sample to our laboratory. Please ensure you return your sample using a Royal Mail priority post box.

The tracked 24 service is intended for next day delivery but this is not guaranteed by Royal Mail. This can take 1-2 working days*. Please take note of your tracking number to check on the delivery status of your returned sample. *We cannot be held responsible for delays out of our control.

Customer Collection

If it is safe and you are able to do so, you can drop your sample off to the laboratory.

Mon – Sun: 9am – 6pm
At the entrance of the building is a yellow bin labelled ‘Covid tests’. Please place your sample in the bin and our regular sample collection will pick this up. You do not need to meet anybody to do this.

The laboratory address is:
C/O Check My Body Health, Unit 6 Osyth Close, Brackmills Industrial Estate, Northampton NN4 7DY.

Swipe across the table below to see more options

Sample posted to Lab Royal Mail Tracked 24
(Check postbox collection time)
Drop off to laboratory
Monday Tuesday or Wednesday 9am - 6pm
Tuesday Wednesday or Thursday 9am - 6pm
Wednesday Thursday or Friday 9am - 6pm
Thursday Friday or Saturday 9am - 6pm
Friday Saturday or Monday 9am - 6pm
Saturday Monday or Tuesday 9am - 6pm
Sunday Tuesday 9am - 6pm

* Please note that these times will change on bank holidays

If you have an enquiry about our covid tests please contact us on covidteam@checkmybodyhealth.com

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