COVID-19 customer delivery and returns

When will I receive my test kit?

DPD Local –
Next Day Delivery

Order your testing kit before 3pm Monday to Friday and it will be despatched the same day via DPD. Please note there are no weekend dispatches for orders placed after 3pm from Friday. These will be dispatched on Monday for a Tuesday delivery.

You will receive an email and text with tracking number and shipment updates.

Customer Collection

If it is safe and you are able to do so, you can pick your sample up from the laboratory.

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Test ordered DPD Local - Next Day Customer Collection
Mon (before 3pm) Tuesday Tuesday
Mon (after 3pm) Wednesday Wednesday
Tues (before 3pm) Wednesday Wednesday
Tues (after 3pm) Thursday Thursday
Weds (before 3pm) Thursday Thursday
Weds (after 3pm) Friday Friday
Thurs (before 3pm) Friday Friday
Thurs (after 3pm) Saturday Saturday
Fri (before 3pm) Saturday Saturday
Fri (after 3pm) Tuesday Tuesday
Sat Tuesday Tuesday
Sun Tuesday Tuesday

How can I send back my sample?

Royal Mail Tracked 24

A Royal Mail Tracked 24 returns label is included with every covid-19 kit ordered for you to return your sample to our laboratory. Please ensure you return your sample using a Royal Mail priority post box.

The tracked 24 service is intended for next day delivery but this is not guaranteed by Royal Mail. This can take 1-2 working days*. Please take note of your tracking number to check on the delivery status of your returned sample. *We cannot be held responsible for delays out of our control.

DX Tracked Specimens

You can choose to upgrade your delivery to guaranteed next day delivery (Monday – Friday) via DX Tracked Specimens.

Please note that different locations have different opening times and that some locations will need to be booked.

Customer Collection

If it is safe and you are able to do so, you can drop your sample off to the laboratory.

Mon – Fri: 9am – 6pm
At the entrance of the building is a yellow bin labelled ‘Covid tests’. Please place your sample in the bin and our regular sample collection will pick this up. You do not need to meet anybody to do this.

The laboratory address is:
C/O Check My Body Health, Unit 6 Osyth Close, Brackmills Industrial Estate, Northampton NN4 7DY.

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Sample posted to Lab Royal Mail Tracked 24
(Check postbox collection time)
Express DX Tracked
(Sent before 5pm)
Drop off to laboratory
Mon Tuesday or Wednesday Tuesday 9am - 6pm
Tues Wednesday or Thursday Wednesday 9am - 6pm
Weds Thursday or Friday Thursday 9am - 6pm
Thurs Friday or Saturday Friday 9am - 6pm
Fri Saturday or Monday Saturday 9am - 6pm
Sat Monday or Tuesday Monday 9am - 6pm
Sun Tuesday N/A 9am - 6pm

* Please note that these times will change on bank holidays

If you have an enquiry about our covid tests please contact us on covidteam@checkmybodyhealth.com